Smartsheet, the leading enterprise work management platform, announced today a significant transformation of its offerings at the highly anticipated ENGAGE 2024 customer conference in a fully booked venue. This major update introduces a revamped user experience and a suite of innovative features designed to empower organizations to achieve peak performance, regardless of their users’ technical expertise. Building on last year’s introduction of AI-driven capabilities, Smartsheet continues its commitment to delivering the most powerful and intuitive solution on the market, facilitating seamless onboarding, collaboration, and value extraction within its secure, no-code environment.
Adapting to the Evolving Landscape of Work Management
As the nature of work continues to evolve, managing projects, programs, and processes has become increasingly complex. Smartsheet addresses this challenge by enhancing its platform to help companies focus on driving better and faster outcomes at scale. The new features are designed to support the dynamic needs of modern workers without requiring additional training or IT resources, ensuring that teams can optimize their workflow efficiently.
Companies partner with Smartsheet because we understand the importance of rapidly adapting to the ongoing changes and complexity of work management,” said Ben Canning, SVP of Product Experiences at Smartsheet. To support our customers in maximizing the potential of our solution, we’ve redesigned key features and introduced new capabilities that make it easier than ever for people to get started and fully leverage the platform, regardless of their technical abilities. Guided by customer feedback, our updated user experience and brand-new features allow customers to intuitively engage with Smartsheet in the ways that matter most to them.
Introducing Collections: Securely Group and Share Specific Assets
One of the standout features unveiled is Collections, a first-of-its-kind capability in the market that allows users to curate and selectively share groups of items tailored to their team’s specific needs. Collections enable project managers to consolidate all content related to a campaign within a single workspace while granting end users access only to the information pertinent to them. Additionally, Collections support integration with other platforms, allowing the inclusion of Smartsheet items and external content such as Google Docs or PowerBI dashboards. Enhanced data security features provide robust controls for customizing view and edit permissions, ensuring that team members can access exactly what they need without compromising security.
Streamlining Collaboration with File Library
Managing digital assets can often lead to inefficiencies, especially when multiple review cycles are involved. To address this, Smartsheet introduced File Library, a feature designed to simplify collaboration on digital assets like PDFs, videos, documents, and spreadsheets. File Library allows users to add files to a centralized library, request reviews, collect feedback, and share comments with stakeholders without the need to create new sheets. Currently available to Early Adopters, File Library will be rolled out to all customers under the new user subscription model by the end of October 2024.
A Visually Enhanced and Intuitive Platform
Smartsheet has also revamped its platform design to be the most intuitive and visually appealing version yet. The new vibrant, modern, and accessible design system caters to all users, whether they are managing entire portfolios or accessing dashboards on mobile devices. The AI-driven user experience is crafted to help users effortlessly find and execute their tasks with speed and ease, significantly simplifying the onboarding process and enabling quick initiation of projects and processes.
Innovative Data Visualization Tools
Enhancing data interaction, Smartsheet introduced new data visualization experiences, including:
- Board View: Modeled after Kanban boards, Board View transforms team workflows, enhances flexibility, and provides an at-a-glance progress tracking system. This feature is now generally available.
- Table View: An upgraded grid interface that offers real-time collaboration, faster filtering, custom sorting, and an improved search experience. Table View now boasts 10x faster formula calculations and significantly reduced load times, making it the most scalable work management tool in its category. Currently available to Early Adopters.
“Melinda Ballou, Research Director at IDC, remarked, ‘This announcement highlights Smartsheet’s dedication to driving customer success.'” IDC’s recent Future of Work survey highlights that organizations are prioritizing investments in Intelligent Digital Workspaces and communication and collaboration tools to navigate the complexities of flexible work environments. Smartsheet’s refreshed user experience, combined with new Collections and other capabilities, equips users to better manage and prioritize their initiatives, enhancing efficiency and productivity across the board.
Commitment to Continuous Innovation
Smartsheet remains dedicated to continuous innovation, ensuring that its platform evolves to meet the ever-changing demands of the modern workplace. By prioritizing user feedback and leveraging advanced technologies, Smartsheet empowers organizations to streamline their workflows, enhance collaboration, and achieve their business objectives with greater efficiency and effectiveness.